Shipping and Delivery Policy

At Nüria Atelier, we offer made-to-order items to ensure that you receive fine jewelry pieces tailored to your specific preferences. Please note that made-to order items have a longer lead time than items that are readily available for
shipping.

Order Processing Time
We typically process made-to-order items within 4-6 weeks of receiving your
order. This allows our team of skilled artisans to create your piece with the utmost care and attention to detail.

Shipping Methods
We offer the following shipping methods for made-to-order items:

  • Standard Shipping: Our standard shipping option usually takes 3-7 business days to arrive, depending on your location.
  • Expedited Shipping: If you need your order to arrive sooner, we offer expedited shipping options that usually take 1-3 business days to arrive, depending on your location.
  • International Shipping: We offer international shipping to select countries. International shipping times may vary depending on your location and customs processing times.

Shipping Costs
Shipping costs for made-to-order items will be calculated based on your order's
weight, shipping destination, and selected shipping method. We offer free
standard shipping on orders over a certain amount, which may vary depending on your location.

Order Tracking
We will provide tracking information for your order once it has been shipped. You can use this information to track your package and receive updates on its delivery status.

Delivery Options
For security reasons, we require a signature upon delivery of all fine jewelry
purchases. If you are not available to receive your package, the carrier will leave a notice with instructions on how to reschedule delivery or pick up your package from a nearby location.

International Orders
For international orders, please note that you may be subject to customs duties
and taxes, which are the responsibility of the buyer. We recommend that you
check with your local customs office for more information on customs fees and
regulations.

Shipping Restrictions
Due to legal restrictions, we are unable to ship certain items to certain locations. If you are unsure whether we can ship to your location, please contact us before
placing your order.

If you have any questions or concerns about our made-to-order shipping policies, please contact us at info@nuriaatelier.com.